1. Introduction
At GiftCardGate ("we," "us," or "our"), protecting your personal information is part of the service. This Privacy Policy explains what we collect when you use the Platform, how we use and safeguard it, who we share it with, and the rights you can exercise.
By using GiftCardGate you agree to the practices described here. If you disagree with any part of this policy, please stop using the Platform.
2. Information We Collect
2.1 Information You Give Us
- Account details: your name, email address, and password when you sign up
- Gift card data: card brand, face value, card code, and any photos you upload
- Payout details: your PayPal email or cryptocurrency wallet addresses
- Support messages: anything you send our team through forms or email
2.2 Information We Collect Automatically
- Usage data: pages viewed, features used, and time spent on the Platform
- Device data: IP address, browser, operating system, and device identifiers
- Transaction data: order history, payout amounts, and wallet activity
- Cookies: session and analytics cookies (see our Cookie Policy)
3. How We Use Your Information
We use your information to:
- Create, secure, and manage your account
- Process card submissions and verify remaining balances
- Calculate payouts and send funds to your wallet
- Detect, investigate, and prevent fraud and abuse
- Meet legal and anti-money-laundering (AML) obligations
- Send transaction notices and important account updates
- Understand usage and improve the Platform
- Answer your support requests
4. Legal Bases (GDPR)
If you are in the European Economic Area (EEA) or UK, we rely on the following legal bases:
- Performance of a contract: to deliver the service you signed up for
- Legal obligation: KYC, AML, and record-keeping requirements
- Legitimate interests: fraud prevention and keeping the Platform secure
- Consent: optional marketing, where you have opted in
5. How We Share Information
We never sell your personal information. We share it only where necessary, with:
- Service providers: infrastructure partners such as Supabase (database) and our hosting and analytics providers, all bound by data-processing agreements
- Payment partners: PayPal and blockchain networks, strictly to deliver your payout
- Authorities: when required by law, court order, or to protect rights and safety
- Fraud-prevention partners: to investigate and stop fraudulent activity
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the service. Transaction records are retained for at least 5 years to satisfy financial regulations. You can ask us to delete your account, though some data may be kept where the law requires it.
7. How We Protect Your Data
We apply industry-standard safeguards, including:
- TLS/HTTPS encryption for all data in transit
- Encryption of sensitive data at rest
- Row-Level Security so users can only access their own records
- Hashed passwords — we never store them in plain text
- Regular security reviews and tightly controlled internal access
No system is ever completely secure. If a breach affects your data, we will notify you as required by applicable law.
8. Your Rights
Depending on where you live, you may have the right to:
- Access a copy of the personal data we hold about you
- Correct data that is inaccurate or incomplete
- Delete your personal data ("right to be forgotten")
- Port your data in a structured, machine-readable format
- Object to processing based on legitimate interests
- Withdraw consent for marketing at any time
To exercise any of these, email privacy@giftcardgate.com. We respond within 30 days.
9. Children's Privacy
GiftCardGate is not intended for anyone under 18, and we do not knowingly collect data from minors. If we learn that a minor has registered, we will promptly close the account and delete the associated data.
10. International Transfers
Your data may be processed in countries other than your own, including the United States. When we transfer data across borders, we put appropriate safeguards in place — such as standard contractual clauses — to keep it protected.
11. Third-Party Links
The Platform may link to external sites we do not control. We are not responsible for their privacy practices, so please review their policies before sharing any information with them.
12. Changes to This Policy
We may update this policy as our service or legal obligations change. We will revise the "Last updated" date above and, for material changes, notify you by email or an on-site notice. Continued use after an update means you accept it.
13. Contact Us
For any privacy question, contact our data protection team at privacy@giftcardgate.com.
GiftCardGate · 1220 N Madison Ave, Newton, KS 67114, USA